Peshawar Electricity Supply Company (PESCO) offers a wide range of online facilities for its consumers. These services include bill payment, downloading duplicate electricity bills, and accessing customer support online. Through this platform, we will guide users on how to easily contact and use the PESCO Helpline for complaints, information, and assistance related to electricity services.
PESCO Contact Details & Customer Support
For emergencies, complaints, or general assistance, consumers can contact PESCO through the following helpline numbers and email addresses.
Q.How can low-voltage problems be resolved? If you are facing low voltage issues, contact the SDO, XEN, or SE of your area. They will inspect the issue and, if required, forward the case to PESCO Head Office for system upgradation.
Q.How to increase electricity load for commercial use? PESCO allows load enhancement through an A&A (Addition & Alteration) application. To extend your load, you must:
Pay the security amount difference between approved and requested load
Bear the cost of materials required for load extension
Repay any subsidy or benefit previously availed on connection charges, if applicable
Q. What if the electricity bill is still on the previous owner’s name? In this case, the name change process is the same as applying for a new electricity connection.
Q.Why does the new PESCO meter run faster than the old one? This usually happens because the new meter works accurately, while the old meter may have slowed down over time due to internal faults or aging.
Q.How can dangerous electric poles or wires be relocated? Electric poles and wires were often installed before house construction. For relocation:
Visit the Executive Engineer (Operations) of your area
